Privacy Policy

Last Updated: 15th of September, 2024

At Hil-Tech, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information such as your name, email address, IP address, and any other data you provide when contacting us.

How We Collect Information

We collect data through:

Contact Form: When you fill out our contact form, the data is sent directly to our company email (info@hil-tech.se).
AI Interaction: When you interact with our AI, no personal data is stored or retained by us. The interaction is handled through the OpenAI API and is not stored locally or for future reference.
Email: If you contact us via email, we will retain the content of your email and your contact information to respond to your query.

How We Use Your Information

The personal data you provide will only be used for the following purposes:

Responding to inquiries regarding our AI consulting and software development services.
Improving our services based on user feedback.
Communicating with you regarding your inquiries.

How We Share Your Data

We do not share your personal data with third parties, except as required by law or as part of our service operation, such as:

OpenAI API: The AI interactions on our site are powered by the OpenAI API. Please refer to OpenAI’s Privacy Policy to understand how they handle your data during AI interactions.
Email Hosting Providers: Your contact form submissions and emails are processed by our email service provider, which operates under strict security protocols.

Data Security and Retention

We take appropriate measures to protect the personal data you share with us. This includes encryption and secure email hosting to safeguard the information transmitted to our email address. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your GDPR Rights

Under GDPR, you have the following rights:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete data.
Erasure: You can request that we delete your personal data.
Restriction: You can request the restriction of processing in certain circumstances.
Objection: You have the right to object to our processing of your personal data.
Data Portability: You can request that your personal data be transferred to another service provider.

Cookies and Tracking

We do not use cookies or tracking technologies that collect personal information. However, analytics services or third-party providers like OpenAI may collect usage data during AI interactions. For more information, refer to OpenAI’s Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at:
Hil-Tech
Email: info@hil-tech.se